Privacy Policy

Classica Beauty (“we”, “us”, “our”) operates the website classicabeauty.co.uk and the associated online booking system. We are based at 13 High Street, Upton, WF9 1HR, United Kingdom.

When you make a booking, we collect:

• Your name
• Your phone number
• Your email address (optional)
• The services you have booked
• Any notes you choose to provide

We also collect standard server logs (IP address, browser type, pages visited) automatically when you visit our website.

We use the information you provide to:

• Confirm and manage your appointment
• Send you appointment reminders by email or SMS
• Contact you about changes to your booking
• Respond to any enquiries you send us

We do not use your information for marketing purposes without your explicit consent. We will never sell your data to third parties.

We use the following third-party services to operate our booking system. Each has their own privacy policy:

• Resend — transactional email delivery
• Twilio — SMS reminders
• Neon — secure database hosting (EU-region)
• Vercel — website hosting and infrastructure

We retain booking records for up to 2 years from the appointment date, in line with standard business record-keeping requirements. After this period, records are deleted.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to how we use your data

To exercise any of these rights, please contact us at jade@classicabeauty.co.uk or call us on 01977 804416.

Our website uses a single session cookie to keep you logged in to the admin area. No tracking or advertising cookies are used.

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website following any changes constitutes acceptance of the updated policy.